Welcome to Indonesia Retail & E-commerce Summit 2023 | March 15th, 2023 | Jakarta, Indonesia

Indonesia Retail & E-Commerce Summit 2023

March 15th, 2023 | Jakarta, Indonesia
Organised by - Scribe Minds & Media

About Event

Indonesia Retail & E-Commerce Summit 2022

Indonesians are among the world’s most enthusiastic users of digital technology. The average Indonesian spends four hours a day accessing the Internet on their mobile device —twice the USA average. 30 million Indonesians today are transacting online, creating a market of at least $8 billion. Market could grow to $40 billion upwards in the next five years. The current online commerce market consists two key models: e-commerce platforms such as Tokopedia, Shopee, and Lazada; and social commerce, which involves the buying and selling of physical goods through a social media platform such as BBM, Facebook, Instagram, Line, and WhatsApp.

Under conversational commerce model, goods may be listed for sale, but payment and delivery are handled separately. 60% of sales are done through online commerce while the remainder are done through social commerce.

The Indonesia Retail & E-commerce Summit 2023 agenda will include presentations and case studies on:

  • How mobile, social and data will change the e-commerce landscape
  • How to acquire customers and optimise your e-commerce site for sales
  • How to build an efficient and effective delivery network
  • How to use data to improve site and sales performance
  • New business models for pure play and existing retailers
  • The latest payment innovations and those disrupting the industry

Visionary keynotes will set the scene before two days of learning, including best in class case studies from the region and the opportunity to debate with your peers in our interactive roundtable sessions. You will spend time with C-level executives, heads of e-commerce, strategy, marketing, loyalty and IT from major retailers, pure-play e-commerce sites, manufacturers, logistics providers and start-ups from across Indonesia.

Event Speakers

Boni Andika

Boni Andika

Head of Marketing

Airasia Super App Indonesia

Maneesha Bhusal

Maneesha Bhusal

Director CX & Marketplace Operations


Aldila Septiadi

Aldila Septiadi

Digital group head marketing technology

PT Erajaya Swasembada tbk

You can Expect to Meet

  • CEOs, COOs, CMOs, CIOs, CFOs, and CTOs
  • VPs, Group heads, Directors, and Regional managers for:
  • Customer Service
  • Digital
  • E-Commerce
  • IT
  • Loyalty
  • Marketing
  • Merchandising
  • Online
  • Operations
  • Payemnts
  • Strategy
  • Security
  • Supply Chain
  • Technology
  • Transportation
  • Warehouse


  • Retailers / E-tailers
  • FMCG
  • Entertainment, Cinema, Theme Parks
  • Airlines, passenger rail, ferry, travel agencies
  • Insurance
  • Utilities, Telcos, and government

Key Themes to be Adressed

  • Forecast trends that are coming up in next 2 – 3 years.
  • Business opportunities for brand makers and primary players.
  • Choosing the right technology: The next best approach for shaping e commerce.
  • To success in ecommerce, merchandising is the key.
  • Payment security and gateways
  • Effectiveness through data & AI
  • Best Loyalty Program

Sponsors & Partners

Platinum Sponsor

Silver Plus Partner

Lanyard Sponsor

Associate Sponsors

Exhibiting Partner

Register Now

    If you’re serious about meeting Indonesian e-commerce decision makers, then you should be giving consideration to the sponsorship packages available. Sponsors get exclusive access to 120 conference attendees.

    Space and speaking slots are limited and will sell out fast.